Contact Bellwood Water Restoration

What should you do first when water gets into your house in Bellwood?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• If the breaker panel is in the wet area, don't touch it. Stay on dry ground and let the crew or your electric utility deal with the power.
• If the leak is at the washer, close both valves behind it. If it's anywhere else, close the main valve.
• Hang up wet rugs or clothing somewhere they can drip, and open interior doors so air can move through the wet area.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• Hold off on permanent repairs until you've read your policy. The claim tips from the Indiana Department of Insurance explain why.

What questions come up on the first call?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• Whether you were able to close the main valve.
• Whether it's clean water from a supply line or water that came up from a drain.
• Which rooms and floors are wet.
• About how long the water has been sitting.
• The name of your insurance company, if you've already decided to file.
• If there's a dog or other pet the crew should know about.
• Whether the power to the wet area is on or off.

It's fine to guess on any of these, and the crew will confirm the details on site.

What should you expect when the crew shows up in Bellwood?

First they confirm the water is off and the area is safe to work in. If the source is still a mystery, finding it comes before anything else.

Before anything is moved or removed, the crew documents the damage with photos and moisture readings for the photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

You'll see the photo report and the readings, and the crew will explain what they found so you can decide with your insurance company.

Once you give the go ahead, extraction and drying start. The crew comes back to check the readings and moves equipment as areas dry out.

What should the crew know about homes in Bellwood?

If you know when your house was built, or whether it has a basement, share that on the call. The age of your house and what it sits on decide where the crew looks first, so mention both when you call. If you're not sure about any of it, the crew will check when they arrive.

What parts of Bellwood and nearby towns do we cover?

Calls from anywhere in Bellwood come to the same number.

Calls from nearby Woodcreek Reserve, Eagle Trace, Prestwick, Station Hill, Woodcreek Crossing, Kensington, Yellowwood and Chapel Pines reach the same team. If your address is farther out, call the same number and the team will let you know whether a crew can make the trip. You can read more about water damage restoration in Bellwood.

What do people ask before calling about water damage in Bellwood?